Terms and Conditions

WA whirlybirds 

Whirlybirds, Eco solar vents and solar powered skylights.

solar skylight

    1. WA Whirlybirds These terms and conditions (the “Terms and Conditions”) apply to all sales of smart skylights and ventilation product or products (the “Product”) sold remotely through the website www.smartskylights.com.au (the “Website”).
    2. The Terms and Conditions constitute the entire Agreement between ####### (“us” / “we” / “our”) and those parties who purchase Product through the Website (the “Customer”).
    3. The Customer by placing an Order for Product through the Website is taken to have read, understood and accept these Terms and Conditions.
    4. The Terms and Conditions are subject to the laws of Australia and any dispute with respect to these Terms and Conditions are subject to the jurisdiction of the Courts of Western Australia.
    5. The Customer if a natural person warrants that they over eighteen (18) years of age and legally capable of entering into a legally binding contract.
  1.  CUSTOMER RESPONSIBILITY
  2. The Customer undertakes to take meticulous care after receiving our Product. As the Customer orders the product there will be no provision in our Returns Policy for Product which is not suitable to the Customer for reason of a change of Customer style selection.
    1. Upon the completion and verification of an Order through the Website, the Customer is bound to purchase the ordered Product as designed and authorized by the Customer.
  1.   PURCHASE OF PRODUCT
    1. The Website WA Whirlybirds provides information to Customers of essential features and pricing of the various Product available for sale.
    2. All prices for Product are contained on the Website.
    3. Once the Customer completes the online purchasing process on the Website (the “Order”) we will schedule the Product for delivery to the Customer within a reasonable timeframe.
    4. Upon completion of the Order the Customer agrees that they are subject to these Terms and Conditions and that the ordered Made
    5. The Customer understands that the Customer may only change their online instructions to us prior to completing the Order.
    6. Once a Customer has completed an Order on our website and payment has been received by us, the Customer cannot cancel the Order.
    7. We reserve the right to cancel the Order after being placed by the Customer in the event that the materials used to manufacture the Product become unavailable or our manufacturing capabilities are compromised for whatever reason. In the event that we cancel an Order for this reason a full refund of the purchase price will be made to the Customer without deduction and we will notify the Customer of the cancellation by email transmission.
    8. Upon acceptance of the Order by us, we will send to the Customer a Tax Invoice and Receipt of the Products of purchase.
  1. PRICING
    1. All prices on the smart skylights Website are in Australian dollars ($AUS).
    2. Pricing is subject to change by us from time to time, but we will complete delivery of the Product to the Customer at the price that the customer is quoted before completing the Order on the Website.
    3. We do not represent to the Customer that we will supply to the Customer the same Product in the future at the same price, if we change the price advertised on the Website before the Customer places their future order.
    4. Product prices on the Website do include cost of delivery only when specified which cost is outlined on the Website in the purchasing process and disclosed to the Customer prior to completion of the Order.
    5. We constantly check that the pricing information on our Website is accurate however we cannot guarantee the absence of errors. In the event of a pricing information error on the Website we will give the Customer the option to reconfirm the Order at the correct price or to cancel the Order.
  1. PAYMENT METHODS
    1. Payment for our Product may be made by Visa and MasterCard credit card
    2. The transaction will be charged to the credit card of the Customer only when:
  1. the credit card data has been verified;
  2. the debit authorization has been received from the issuer of the credit card used by the Customer; and
  3. Product availability is confirmed by us and therefore the Order is ready to be manufactured.
    1. We agree to pay and not charge the Customer for any bank fees or charges of our bank in processing payment of the Order. The Customer agrees to pay any bank fees and charges of their bank in processing payment of the Order.
    2. If payment of the Order amount is unsuccessful, for whatever reason, the Order will be cancelled immediately.
    3. An Order will not be considered complete and we do not accept the Order until we have received payment from the Customer for the Product.
  1. DELIVERY OF PRODUCT
    1. On completion of the manufacture of the solar skylight, whirlybird or solar vent is subject of the Order and once the Product has been packaged ready for delivery, we will by email transmission forward to the Customer a Delivery Note outlining our courier details, date of departure for our manufacturer and a tracking number.
    2. The cost of Delivery is at the cost of the Customer (if not free delivery) and is paid on completion of the Order on the Website.
    3. We undertake only to use reputable courier companies who provide an online tracking system.
    4. It is the responsibility of the Customer to track delivery of the Product and to notify us in the event that the Product is not delivered within a reasonable timeframe.
    5. It is the responsibility of the Customer to notify us in the event that the Product is delivered to the Customer and the number of packages outlined on the Delivery Notes is not received or the delivered packages are not intact, wet or damaged.
    6. On delivery of the Product to the Customer, the Contract between the Customer and us is concluded.
  1. PRODUCT INFORMATION
    1. Information with respect to Product sold by us is available on the Website WA whirlybirds..com.au.
    2. The images of the Product available on the Website are photographs of actual Product that we have previously manufactured and may appear different to the Customer on delivery through imagery perception.
    3. We undertake to provide constantly updated information on our Website, however the complete absence of errors cannot be guaranteed. The Website may contain errors, inaccuracies or omissions and we reserve the right to correct any errors, inaccuracies or omissions even after the Order has been completed. We also reserve the right to change or update our Website at any time without Notice to a Customer with a pending Order.
  1. MANUFACTURING DEFECTS

If a Product on delivery shows a manufacturing defect we will provide to the Customer a full refund of the purchase price subject to our Returns Policy.

  1. AUTHENTICITY AND INTELLECTUAL PROPERTY
    1. We guarantee the authenticity of all our smart skylight Products, whirlybirds and solar vents which are made using only the finest available materials and assembled
    2. All intellectual property rights of smart skylights our Product remain our exclusive property and the Customer warrants and agrees not to infringe those rights.